Preparation for your visit to Faceworks

We hope you will enjoy your visit to Faceworks and be very happy with your treatment. Here are some tips to prepare for your visit, and make your experience as smooth and rewarding as possible.

If it is your first visit, please leave plenty of time to find the clinic and to park. We are on the First Floor, at Shamrock Plaza, Green Lane, in the centre of Carlow. There is parking located beside the building. Click HERE for directions.

It is a good idea to arrive 15 minutes before your first appointment, so that you are not feeling rushed or under pressure. We offer a Nespresso coffee, tea, or water, while you fill in a registration form. This form requests details of your medical history, medications, including vitamins and over the counter preparations, any allergies, any previous non-surgical or surgical procedures, whether you are pregnant or breast-feeding, and any history of recurrent cold sores (we may offer anti-viral tablets in advance of treatment).

You can download the form (click HERE), fill it in at home, and bring it with you if you like. All information is strictly confidential, and is stored securely, in line with the Data Protection Act. We never share your details or photos with anyone else, without your written consent. All your treatments are confidential, and we will never discuss them with anyone else without your consent.

We schedule plenty of time for your treatments, to achieve the best results. If you can’t make your appointment, please give us as much notice as possible, so that we can facilitate someone else to have that appointment. Our appointments can be 30-60 minutes long, and it is very disruptive for us if people cancel last minute or don’t show up.

We only use the top products and injectables, all approved by the HPRA (Health Products Regulatory Authority) formerly the Irish Medicines Board.

Appointment with Dr Brenner: Your initial consultation with Dr Brenner is forty five minutes long, and is an opportunity to discuss your concerns and what you would like to achieve with treatment. We all have different concerns, and can feel a bit vulnerable discussing what we don’t like about our faces and the ageing process, so she aims to be as approachable and supportive as possible!

Dr Brenner will assess you, and take photos, which are kept strictly confidential. She will go through various treatment options, including the expected benefits and risks, and will give you suggestions based on your wishes and goals, suitability, possible downtime, and of course, budget.

None of us ages overnight, so the remedy is not instant, and treatment plans are often spread out over several months, to achieve a natural subtle result, rather than doing too much too soon. You can bring photos of yourself, showing features you do or don’t like, or photos showing what you previously looked like. Some people also bring a celebrity photo- Scarlett Johansson’s lips feature quite often!

 Feel free to come wearing make-up. If you are having skin analysis, or treatment on the day, we do remove make-up, but will touch it up before you leave if you wish. If you prefer to bring your own foundation, please make sure it is a new product, as we want to keep the risk of any skin infection to an absolute minimum after treatment.

It helps us if you have done some preparation before your visit, for example, by having a detailed look at our website, to see what treatments you might be interested in, and what you might be nervous of- often people are afraid they will look “different”, or “over-done” or get “trout-pout lips”, so we spend time discussing all of this. We will never suggest a treatment that you don’t need, or are not suitable for.

It is also helpful for us to know if you are willing to have some downtime or not: e.g. light facial peels have no social downtime, while medium peels need a few days downtime with flaking and redness. We don’t recommend dermal filler treatment within a few days of a big wedding/event in case you get bruising or swelling after treatment. Lip enhancement can result in some swelling so you may want to take the next day off. Each treatment section on our website has lots of details of what to expect, and what aftercare is needed. Feel free to call us for further information if you need to.

After your consultation, you may want to go home and think about treatment. There is never any pressure to have a procedure.

We charge €55 for the consultation with Dr Brenner, payable on the day. If you have treatment with Dr Brenner on the day, we don’t charge the €55 consultation fee, and you pay the treatment cost only. If you pay the €55 consultation fee, and then have treatment with Dr Brenner within four weeks of your consultation, we take the €55 fee paid, off your treatment cost.

We accept payment by cash, credit/debit cards and Faceworks vouchers. Receipts are issued on the day only. We don’t accept cheques. We also have a savings club called Skin Candy which can help spread payments, and offers discounts and promotions on certain treatments and skincare.

Some treatments and products are tax-allowable at 20% (e.g. treatment of hyperhidrosis (severe underarm sweating), correction of skin defects/ scars, acne, rosacea, etc., and we will give you a Med 1 Form for Revenue, with your receipt. Some treatments (e.g. removal of skin lesions/tags/warts, etc.) may be covered by Private Health Insurance: we will give details during your consultation, once we have assessed you. Please bring your Insurance Policy details with you.

Please note: after certain procedure such as Dermapen, facial peels or some dermal fillers, we prefer if you can avoid putting on any make up for six hours after treatment.

Please note: if you have a current cold sore/skin infection/fever/cold/flu/are on antibiotics, we cannot treat you on the day, as there is a risk of spreading infection, even if it is somewhere else on your face/body.

As some treatments can take up to an hour, please don’t bring small kids as they get bored and restless!

Skin Analysis Appointment our Aesthetician: Your initial consultation is forty five minutes long. Our Aesthetician will remove make up and cleanse your face. She uses a computerised skin analysis machine to assess your skin, and will recommend treatments based on your skin concerns and your analysis. The skin analysis shows surface and sub-surface conditions, such as pigmentation, sun damage, wrinkles, pores, and blood vessel changes, which help to tailor treatments and skincare and monitor progress. She will give you a printed analysis report to take home with you, and we keep a copy for future visits. These pictures are kept strictly confidential and are stored securely, and never shared with anyone, without your written consent.

Consultation fee for assessment and computerised skin analysis with our Aesthetician is €40, redeemable against treatment with our Aesthetician, within 4 weeks of your consultation visit.

Feel free to call us on 059 91 86774 if you have any questions. We look forward to welcoming you to Faceworks.